Personalization
Curate Your Orders with Elegant Packaging
Common Questions Answered
What locations do you have for your lounges?
You'll find our lounges in key cities around the globe, providing a comfortable environment to explore our collections and get tailored styling guidance.
What is your process for returning items purchased online?
Items can be returned up to 30 days after purchase if they remain unused and in original packaging. Head to our Returns section for step-by-step guidance on submitting a return.
What is the scope of your international shipping?
Our international shipping covers numerous destinations worldwide. Visit our Shipping Details page to view all available countries and their respective shipping costs.
Are there additional fees like duties or taxes on international orders?
For most areas, duties and taxes are calculated and included during the checkout process. That said, certain international shipments may incur extra customs charges, which customers are responsible for covering.
What's the process for picking up my order at a store location?
Choose the "In-Store Pickup" option at checkout, then retrieve your order from any of our partner locations. You'll receive a notification once your order is prepared for pickup.
Can I purchase a tangible gift card?
Absolutely, we offer physical gift cards through our website and retail locations. You have the flexibility to choose your desired amount and include a custom message for the recipient.
In which regions is Afterpay available?
Afterpay is supported across multiple nations, such as the USA, Australia, New Zealand, and the UK. Visit our Payment Methods page to see the complete list of supported regions.
